Restaurant standards are in place to ensure that customers experience a certain minimum degree of service during their dining experience. Restaurant standards cover everything from how the foods should be handled before they take on their final form to the ambiance of the dining area.It is important to be compliant with these standards in order to ensure good customer service.
Customer service is one of the most important aspects of running a restaurant as the customer’s attitude towards the restaurant largely impacts its ability to generate revenue.
Restaurant Standards In India:
FSSAI or the Food Safety and Standards Authority of India is a self-governing organ of the Ministry of Health that issues strict guidelines that form the structure around which all restaurants and cafes in India operate. These restaurant standards throw light on a broad range of topics including but not limited to the quality of water permissible, food handling, and ambiance.
Read more on The Importance Of Customer Satisfaction In Food Industry.
Important Aspects of Restaurant Standards to Keep in Mind:
1.Ambiance:
Ambiance plays an extremely important role in customer satisfaction as it is the first thing that any customer notices about the restaurant. With a great ambiance, you will be able to attract a large range of customers who appreciate the detail that went into making the dining experience holistic.
Choose a theme for your restaurant and create your entire design plan on those guidelines. While floor planning, remember to leave ample space between tables so servers can serve every table with grace.
2.Well Trained Staff:
Though you might own the restaurant it is the staff that comes in contact with the customers every day. Ensure that they are well trained in all aspects of their job. A courteous server and manager makes the customer feel at ease in the restaurant, therefore, improving customer retention and increasing the likelihood of them referring your restaurant to friends and family.
Also ensure that the chefs and sous chefs are well-trained in the preparation techniques for everything that you offer on the menu.
3.Clean Facilities:
Restaurant standards dictate a very strict level of cleanliness and sanitisation that need to be maintained during operations. All individuals handling food must wear gloves and cross-contamination must be avoided at all costs. Counters and cooktops must be wiped down frequently in order to prevent bacteria from growing on them.
Moreover, all professionals must be properly groomed and everyone in the kitchen must wear hairnets. Unhygienic kitchens often lead to the spread of diseases to both the staff and the customers. By implementing these simple hygiene practices, you can ensure that customers retain their faith in the restaurant.
4. Quality Ingredients:
The quality of ingredients available greatly affects the quality of the final dish that will be served. Therefore, it is imperative to have trusted vendors who add great value to your supply chain. Kagome’s large range of tomato products allows restaurants to deliver on their promises of great quality. Kagome’s consistent taste adds immense esteem to every menu. Tomatoes are known to vary in price and quality depending on the season but Kagome ensures unparalleled quality each time at a uniform price.
Find out about How Kagome India Is Revolutionizing The Foodservice Industry.
Kagome has built a solid reputation as a globally trusted manufacturer of tomato-based products due to its unwavering commitment to prioritizing the delivery of fresh goods and maintaining high food safety standards. By adhering to rigorous quality control measures in line with Japanese standards and holding the esteemed FSSC 22000 certification, Kagome ensures that its tomato products meet the highest levels of safety and quality.
Choose from our variety of tomato products like Tomato Makhani Gravy,and Classic Pizza Sauce to elevate restaurant standards today!
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